Projects and Results in Cost Optimization

Project outcomes and client results serve as the primary measure of service quality. Each engagement is focused on improving operational efficiency, cost control and long-term business sustainability.

Selected cases illustrate implemented solutions ranging from business process and budgeting optimization to financial model development and digital transformation initiatives. These examples demonstrate practical approaches to complex challenges and measurable results achieved in client projects.
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  • Call Center Cost Optimization and Process Efficiency Improvement

    Business processes and current cost structures in the service operations were analyzed. Process optimization in client interactions, market assessment of service providers and vendor negotiations were conducted.

    Results:
    • 30% annual reduction in call center operating costs
    • Improved cost control

  • Office Consolidation and Business Process Optimization Consulting

    A financial model for the transformation project was developed, including the consolidation of several offices in Moscow into a single operating center. The engagement covered business process analysis, profitability assessment and implementation control across all project stages.

    Results:
    • 20% reduction in rental costs
    • 10% reduction in personnel costs
    • 30% reduction in logistics costs
    • Improved sales efficiency

  • Logistics and Courier Delivery Cost Optimization

    A business process management system was implemented for a retail company’s logistics operations. Cost structures were analyzed, operational processes were redesigned and expense control mechanisms were established.

    Results:
    More than 15% annual reduction in logistics costs while maintaining service quality

  • KPI and Incentive System Implementation and Revenue Growth

    A KPI management and incentive system was designed and implemented for the sales department. The model included clear performance metrics and digital tools for plan versus actual performance monitoring.

    Results:
    • 7% increase in company revenue
    • No increase in operating costs
    • Improved sales process management and motivation

  • Financial Planning and Logistics Cost Management

    A financial planning model based on cost allocation by activities was implemented. Value-added analysis across supply chains was applied instead of traditional cost accounting.

    Results:
    • Identification of inefficient cost areas
    • 15% annual reduction in logistics-related expenses

  • Financial Model Development for New Store Openings

    Financial models and business plans were developed to assess investment projects related to opening new retail locations. The analysis included NPV and IRR calculations, sensitivity analysis and scenario modeling.

    Results:
    • Profitable projects were launched with greater confidence
    • Unprofitable initiatives were identified and excluded
    • Investment risks were reduced
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REGA CONSULTING
Phone: +7 (495) 940-84-34
Email: partners@rega-consulting.ru
Address: Moscow, Leningradsky Prospect, 36, Building 11